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Silvercar Cleaning Standards
Does Silvercar require the use of face masks?
Does Silvercar Clean Child-Seats Between Rentals?
Does Silvercar Clean Vehicles Between Rentals?
Smoking, Pets, Violations, and Gratuity
Traffic Violations & Parking Tickets
What's the policy on smoking in a Silvercar?
What's the policy on having pets in a Silvercar?
Do I need to tip my Silvercar concierge?
Third Party Booking
How to confirm your 3rd party reservation.
Your Login & Profile
What information is required in my Silvercar profile?
How do I reset a lost password?
What if I need to update my email address or mobile number?
How does Silvercar protect my privacy and security?
Are a smartphone and the app required in order to use Silvercar?
For what smartphone platforms is the app available?
Where can I get the iPhone and Android apps?
What can I do with the Silvercar app?