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General Information

Silvercar Cleaning Standards

  • Does Silvercar require the use of face masks?
  • Does Silvercar Clean Child-Seats Between Rentals?
  • Does Silvercar Clean Vehicles Between Rentals?

Smoking, Pets, Violations, and Gratuity

  • Traffic Violations & Parking Tickets
  • What's the policy on smoking in a Silvercar?
  • What's the policy on having pets in a Silvercar?
  • Do I need to tip my Silvercar concierge?

Info

  • Privacy Policy
  • Terms of Use

Third Party Booking

  • How to confirm your 3rd party reservation.
  • Can I book with Silvercar through travel sites?
  • As a travel agent, how do I book with Silvercar on a renter's behalf?

Your Login & Profile

  • What information is required in my Silvercar profile?
  • How do I reset a lost password?
  • What if I need to update my email address or mobile number?
  • How does Silvercar protect my privacy and security?

Mobile Apps

  • Are a smartphone and the app required in order to use Silvercar?
  • For what smartphone platforms is the app available?
  • Where can I get the iPhone and Android apps?
  • What can I do with the Silvercar app?
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