Silvercar communicates directly with customers in three major areas: reservations, marketing, and customer support.
Regarding reservations, Silvercar will communicate via email to provide reservation confirmations and receipts. Depending on the location for which you have booked, we may contact you directly via your mobile number (text or phone call) during or near the time of your rental to confirm pick-up and drop-off schedules.
Regarding marketing, Silvercar periodically offers marketing promotions via email. Silvercar also conducts email surveys in order to assess and improve our product and service. You may opt out at any time by clicking the unsubscribe link in these emails.
Regarding customer support, if you contact our support team, we’ll typically respond via the same communication channel you used to contact us.